What our Customers say...

Water Damage Testimonials

Crews were very professional and confident while working my water loss.

SERVPRO of Tyler has been a pleasure to work with! We had a pretty decent size flood inside our home and they have been quick, curious, thorough, communication was great, and they really care!
Thank you guys for the amazing service!

When my client needs to recover from an unexpected event, SERVPRO has earned my referral.  The SERVPRO of Athens/Mineola/Palestine team of specialists are consistently professional and take care of our customers immediate needs with swift attention and a respectful, caring heart.  You only need to attend community events to see the depths of their generosity in area charities, business organizations and events that matter.

Professional, prompt and thorough service!!


They got to me right away which was great!

Excellent service both technically and with customer courtesy. The crew was very helpful.

ALL the workers were extremely pleasant to work with. 

I would like to compliment SERVPRO of Athens/Mineola/Palestine for attitude and professionalism.  I was extremely upset and the crew quickly allayed my fears and assured me they would handle the water damage.  This meant a lot to me. 

All crew members were patient, respectful and helpful.

They were very polite & thorough, often asked us if we had questions & when I did they always had helpful answers.  

They did a fantastic job. We had wonderful service. We would recommend SERVPRO to all our friends and family.

I would recommend SERVPRO to anyone.  Love the folk who came to help us out! Thank you.

Great service and very professional. 

Waking up to the unimaginable is the worst feeling. Water was pouring out of every seal of the house. My wife secured the leak, called the insurance agent-we had no idea what to do next. Our agent recommended SERVPRO to minimize the damage. Within hours they were on location & drying out our walls/floors, pulling damaged carpet, and ventilated walls. Due to the knowledge and efforts of the Crew Chief, within a few days of hard work and commuting a hundred miles a day our house was livable. Thanks SERVPRO.

When water damage struck we were so thankful to have SERVPRO of Tyler. Their friendly staff was eager to help, even late at night. The crews arrived and were cheerful during the entire process. They were also very knowledgeable and helpful during this difficult time. Vidal, his helper and the rest of the SERVPRO team were and are a true blessing during this time of need and crisis.

After storm damaged our roof I was left with water damage and collapsed ceilings. My newborn son was premature and in the NICU and I needed someone to help facilitate the entire restoration process. SERVPRO was here to help us. Their professionals were respectful and knowledgeable. SERVPRO helped get us get our house back in order so our newborn son could come home to a safe home. Thank you SERVPRO.