Recent Posts

It's The Water You Do Not See

6/2/2021 (Permalink)

Two technicians extrating water The key to avoiding costly future restoration is to handle every water problem as a real threat to your property.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Athens/Mineola/Palestine has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Athens/Mineola/Palestine will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by SERVPRO® of Athens/Mineola/Palestine.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® of Athens/Mineola/Palestine to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Athens/Mineola/Palestine can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
  • Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor- causing particles.

The bottom line? SERVPRO® of Athens/Mineola/Palestine has the training and equipment to help make it “Like it never even happened.”

Until Help Arrives

6/2/2021 (Permalink)

Oven with fire damage The following tips may help reduce damage and increase chances of a successful restoration.

A fire can leave behind soot, smoke damage and a host of other problems. Ceilings, walls, woodwork, carpeting, and floors will often need a thorough professional cleaning. If your home or business suffers a fire, it is important to take the appropriate steps to prevent further damage until your SERVPRO® of Athens/Mineola/Palestine professionals arrive. The following tips may help reduce damage and increase chances of a successful restoration.


Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.

Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.

Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.

If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.

Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.

If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.

Change HVAC filters; leave system off until a trained professional can check the system.

Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.


Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Athens/Mineola/Palestine professional.

Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® of Athens/Mineola/Palestine professional.

Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.

Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.

If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Commercial Water Damage

6/2/2021 (Permalink)

Standing water in a carpeted hallway SERVPRO of Tyler specializes in the cleanup and restoration of commercial and residential property after a water damage event.

Flooding and water damage events at East Texas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Tyler

SERVPRO of Tyler specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Property Plumbing

2/15/2021 (Permalink)

Commercial Property Plumbing

Plumbing problems are one of the most common issues for commercial properties, and depending on insurance coverage, each problem can lead to significant expenses. Fortunately, there is a simple way to reduce the cost of plumbing issues by performing the necessary upkeep your system demands. Therefore, to save money and mitigate risks, follow these four steps.

1. Find a Plumber You Can Trust

Build a relationship with a plumber you can trust. Don’t wait for a crisis to seek assistance. You may even look into a disaster restoration company in the Mineola, TX, area because they specialize in more than fires and floods from a broken pipe. These companies are equipped to handle routine inspections and maintenance issues, and they are essentially a one-stop shop in the event of an emergency.

2. Schedule Routine Maintenance and Inspections

Most plumbing problems occur because of neglect. It is easy to ignore plumbing, especially if everything appears to be working as it should. Unfortunately, basic functionality does not indicate a perfect system, and even brand-new systems may run into hiccups that can turn into thousands of dollars in damage. Be sure to schedule annual inspections and follow the maintenance guidelines provided by manufacturers and recommended by your plumber.

3. Walk Your Property and Test Your Faucets

Additionally, you can perform spot checks throughout your property on a weekly basis. Walk your property and make sure that all faucets are flowing, draining and shutting off correctly. Also, check that all toilets are flushing properly, taking note of any concerns and relaying them to your plumber.

4. Monitor Your Bill

While spot checks and routine maintenance are great preventatives, neither will guarantee permanent functionality. Unfortunately, your water main and other lines can create issues that are not immediately apparent, which is why you should monitor your bill for climbing costs.

Plumbing problems are a nuisance and a commonality for businesses. However, with a plumber you trust and routine inspections, you can reduce your potential costs and risks.

Preventing Furance Fires

2/15/2021 (Permalink)

Modern heating systems are typically easy to maintain and trouble-free. Built for efficient operation, a good furnace requires little more than regular maintenance. Without proper upkeep, an inefficient unit could easily catch fire. To keep your furnace in top condition in Palestine, TX, and prevent a possible fire and the resultant fire cleaning, there are several things you can do. 

Furnaces Need Space

When assessing potential fire hazards,
one of the most common heating system problems is the lack of space. A furnace is often set in an area by itself for a reason. A crowded unit can be a danger to you and your family. These common items can become a fire hazard when placed near the furnace:

• cleaning supplies
• boxes
• brooms 
• clothing

A fire can quickly catch from a stray spark onto any of these items and cause considerable damage to your home, and subsequent fire cleaning and restoration is generally no fun at all.

Furnaces Need Attention

There is an old adage that says, “out of sight means out of mind.” Never has that been truer than when applied to furnace filters. This can be a huge problem for busy homeowners who may seldom see the system; it can be easy to forget to provide regular maintenance. Once dirt begins to accumulate on the filter, it can cause the furnace to work inefficiently and overheat. As the filter becomes clogged, it can start a furnace fire with billowing smoke. Check filters regularly to prevent this build up and a possible fire. 

Furnaces Need Maintenance

These are three of the many fire hazards associated with a poorly maintained furnace. To prevent possible system damages or fires, contact a technician and schedule an inspection at least once a year. If a furnace fire does occur, that same technician can probably help with the fire cleaning or suggest a fire restoration team that can. Most importantly, keep those filters clean and unclogged to allow your furnace to work efficiently.

Quick Response To Mass Catastrophic Loss

10/23/2020 (Permalink)

Quick Response To Mass Catastrophic Loss

When flooding occurs, a hurricane strikes or a tornado rips through an area, more than just one or two buildings are negatively impacted. Loss on such a massive scale is referred to as catastrophic loss, something with which many smaller storm damage restoration teams are not equipped to deal. Though your Palestine, TX SERVPRO is locally owned by a member of your community, the fact that it's just one of many branches of a franchise means it can call on a larger network of restoration professionals in a time of need.

The SERVPRO Network Works Together To Restore Entire Communities

When disaster strikes, it is crucial that home and building owners can begin restoration within the first 24-hours. If they put off remediation any longer than that, their structures are at risk of developing secondary damage. Secondary damage is much more destructive than primary damage and therefore, expensive to remediate. Examples of secondary damage are as follows:

  • Mold growth
  • Warped hardwood floors
  • Cracked plaster
  • Deteriorating drywall
  • Rotted beams

When a catastrophic loss occurs, it can be difficult for smaller restoration teams to respond to home and building owners within that initial 24-hour period. This means that secondary damage has the chance to develop, which causes increased costs for both building owners and their insurance companies. SERVPRO, however, is not just a small, locally owned company. As a franchise, each branch has connections to other restoration professionals, which they can call on to help entire communities afflicted by natural disaster. When this network comes together, it can respond to the needs of a community before secondary damage has the chance to develop.

A Locally Owned Business With the Reach of a Corporation

Because SERVPRO is locally owned, it can respond to individual needs almost immediately. If your building is the only one afflicted by damage, you can count on the restoration team being at your door within one to four hours. If a catastrophic loss occurs, response times may be a bit slower, but know that, thanks to the franchise's extensive network, a disaster response team will be at your door before secondary damage has the opportunity to occur.

How Fire Sprinklers Work

10/23/2020 (Permalink)

Every business in Athens, TX, should be prepared for a potential fire. Accidents can happen unexpectedly and fast, which is why it’s important to already be ready. Fire extinguishers and other equipment can be useful prevention tools. Another practical solution is a fire sprinkler system. If working properly, these systems can stop disasters and prevent a lot of damage.

How They Are Activated

Fire sprinklers were created to put out fires quickly and accurately, but how do they work? It all starts with the blaze. There are three basic factors of a fire:

  • Flame
  • Smoke
  • Heat

All three factors contribute to the activation of the fire sprinkler. While many people believe that smoke sets off a sprinkler system, this is an incomplete theory. Smoke doesn’t always mean that there is a serious fire. Instead, fire sprinklers are triggered by extreme heat. After the flame forms, smoke carries the high heat up to the ceiling where it reaches the sprinkler head and activates it. All three factors work together to trigger the sprinkler head.

What Makes Them Effective

Fire sprinklers have a complex network of pipes and valves that connect to a reliable water source. As soon as the system is activated, the valve opens, and pressurized water is pushed out.

This sprays the water directly onto the flames and reduces the risk of the fire reigniting. Although there will be water damage afterward, fire sprinkler cleanup isn’t too hard. Sprinklers don’t use as much water as firetrucks do when putting out a fire.

Once installed, periodic inspections of your fire suppression equipment are necessary to ensure that it is working properly. Check for any blockage or build-up around the sprinkler heads, and keep an eye on the pressure of the water. If the sprinklers are functional, they can prevent a lot of damage and keep your building safe.

A fire sprinkler system can be useful to many businesses. With proper installation and regular maintenance, it is valuable line of defense against the unexpected.

With Flooding Comes the Potential for Mold Growth

10/23/2020 (Permalink)

Mold Cleaning Standards

With flooding in Jacksonville, TX, comes the potential for mold growth. If you’re cleaning up water damage in your place of business you may be wondering what mold standards need to be followed. Fortunately there are some recommendations you can follow.

1. There Is a Standards Guide for Mold Remediation

Many mold remediation specialists use set standards when performing a mold clean up. These remediation guidelines have been published by the American National Standards Institute (ANSI) and the Institute of Inspection Cleaning and Restoration Certification (IICRC), and are in compliance with the commercial building standards recommended by the EPA and OSHA.

2. These Standards Cover Various Aspects of the Process

The mold standards covered in the IICRC guide contain information for how to properly clean various types of mold, including black mold, from both commercial and residential buildings. The guide also includes proper protective equipment, cleaners and techniques, and the processes needed to prevent mold spreading and future growth. Following these standards allow for the removal of mold in a safe manner.

3. The Standards Also Cover Prevention Recommendations

Mold prevention is also covered by the standards. Since the occurrence of mold growth in certain conditions is predictable, it is possible to locate possible growth spots and take appropriate actions. Water damage should be cleaned as quickly as possible, and drainage systems should be utilized to move storm water away from buildings.

Having a set mold standards guide can be very helpful when it comes to clean up and prevention. Following these recommendations can help ensure that the mold is not only thoroughly removed, but prevented in the future. They also allow you to know what standards the expert chosen to take care of the mold remediation needs of your business is following. If you have any questions about mold clean up procedures, a professional may be able to help.

How To Use An Extinguisher?

10/23/2020 (Permalink)

How To Use An Extinguisher?

Being able to protect your home in Athens, TX , can give you peace of mind. While you want to leave large fires to the fire department, every home should have at least one fire extinguisher on every floor that is easy to access in case of a minor emergency. It's not enough to own the devices, however. You and your family should know how to use them properly by following the P.A.S.S. (pull, aim, squeeze and sweep) technique.

1. Pull

Every extinguisher comes equipped with a pin and a seal. When these items are intact, you know that no one has discharged or tampered with the device. In order to use it, you need to pull the pin out by gripping the tab and yanking it. This breaks the seal and prepares the extinguisher for use.

2. Aim

The nozzle of the fire extinguisher needs to be aimed at the right portion of the fire to work well. It may seem right to aim at the top so that the discharge rains down on the fire, but this is unlikely to put out a small kitchen fire. Aim the nozzle at the base of the fire.

3. Squeeze

Once you have the nozzle pointed in the right direction, squeeze the handle to release the contents of the extinguisher. Don't be afraid to use all of the extinguishing agent if that's what it takes to avoid as much fire damage as possible.

4. Sweep

The entire base of the fire should be covered. To accomplish this, you will need to sweep the nozzle back and forth from end to end of the fire. If you release all the contents and the fire is not out, fire mitigation specialists recommend that you call 911 to enlist professional help so that the fire doesn't get out of hand.

A large house fire is a job for firefighters, but small fires can usually be handled with a fire extinguisher. Knowing how to use it can help you put a fire out in a hurry.

Is Your Property Winter Ready

10/23/2020 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask your local SERVPRO® Professionals about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no cost assessment to your facility, and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO of Athens/Mineola/Palestine to strike back.