Recent Posts

3 Ways To Prepare Your Business for a Storm

7/1/2020 (Permalink)

Most days at work are uneventful. If you live in a coastal state, however, then your establishment is at risk of getting hit with a severe storm during the summer season. Disaster preparedness is key for minimizing the financial, aesthetic and emotional effects of storm damage. These three tips are easy to implement and can be lifesavers in an emergency.

1.Plan in Advance

Continuity planning can come in handy in a pinch. A carefully-crafted game plan should include the following:

  • Emergency payroll and accounting procedures to track costs during an unexpected event
  • An alternative succession of management with at least one person who isn’t at your company’s headquarters
  • Emergency plan of action for all employees on what to do when a storm hits

It may be necessary to speak with a consultant who is knowledgeable about business preparedness. Planning in advance can bring you peace-of-mind when dark storm clouds start to gather.

2. Stock Up on Supplies

A storm in Lindale, TX can cause extensive flood damage to your property. Physical damage can be repaired, but the cost to human lives is much more traumatizing. Therefore, it’s a good idea to store essentials such as water, food, blankets, and flashlights. Prudent disaster preparedness can also entail making portable kits for each employee that is customized to their needs.

3.Know Who To Call

The first few hours after a storm can be hectic. It’s helpful to have commercial property restoration experts on speed dial so that they can get to work as soon as possible. Research companies in your area that are Faster to any size disaster so that you don’t have to struggle through storm cleanup alone.
The few seconds that a hurricane sweeps through your location can change the course of your business if you let it. Disaster preparedness can help you understand what actions to take for flood cleanup and how to keep your staff safe.

What You Should Know About Category 3 Water Cleanup

7/1/2020 (Permalink)

Not all water is the same. In fact, some are just outright disgusting. Blackwater, the third category of impact, is one form that you simply don't want to have anything to do with. It's a filthy mess, full of microbes that love to invade your home, taking up residence in anything porous. Residents in Palestine, TX, should be aware of what it is and why it needs immediate attention.

1. It's Heavy in Bacteria
This liquid arrives in your space via an outside source. It's considered black, dirty, because it's contaminated from other places, picking up bacterial and fungal spores as it makes its way into your home. Therefore, this category may arise from rivers, streams, or oceans. This is common during a flash flood or severe weather system such as a hurricane where the water rises quickly. In addition, sewage cleanup also appears in this category. If the line backs up from outside or inside, you could see an overflow from a toilet or a pipe backup. All of these situations prove problematic, leaving you with a house full of growth.

2. It Is a Breeding Ground for Mold
Left alone, your space would not only begin to smell from lingering fluid, but the black water microbes find locations to reproduce. Breeding within 24 to 48 hours, homeowners don't have much time to waste. Very quickly a contamination can move to various spaces via the air ducts. Contact a water restoration company that can assist in establishing a border using negative air chambers, thus stopping the spread.

3. It Requires Drying and Extraction
Products such as bleach and vinegar are often used for cleaning; however, they aren't enough for category 3 flooding. These cleaners don't penetrate the objects. The best method is to dry up the impacted rooms and remove anything saturated. During this stage, the carpets, baseboards, and even drywall are torn out.
Don't mess with black water. When exposure occurs, seek aid from professionals, and be prepared to get rid of polluted items.

How to Find Hidden Mold

6/16/2020 (Permalink)

How To Find Hidden Mold

Water damage caused by plumbing or roof leak can cause mold to grow in places that are difficult to detect. If a mold smell is evident at a commercial property there is a good chance that fungus is growing. Building owners or managers should hire professionals to provide testing and remediation services.

Rely on Professionals

It is not a good idea for a non-professional to search for hidden mold on the basis of a fungus smell. Property owners and managers should rely on indoor environmental professionals for mold testing. It is necessary to determine several important factors:

  • Moisture sources
  • Type of mold
  • Extent of contamination

Different types of experts can identify the type of mold and severity of an infestation, locate and remediate growth. A few measures are necessary to eliminate mold in a building.

Identification and Location

The areas of a structure with a mold smell or mildew smell can give building owners and managers a general sense of where mold might be growing. An indoor environmental professional can perform precise mold testing and interpret results including the types of mold present and the concentration of spores, microbial volatile organic compounds and mycotoxins. Water damage specialists can use thermal cameras to detect the sources of moisture responsible for mold growth.

Cleanup and Remediation

Certified remediation professionals are trained in mold cleanup methods. A damage mitigation and restoration company that specializes in mold will also have access to personal protective equipment and cleaning supplies that are necessary to stop growth and prevent fungus from returning.

A mold smell may become evident as soon as mold starts to grow. This can occur within 24 to 72 hours after water damage at a building. The property owner or manager should arrange for mold testing and cleanup as soon as possible to limit the severity of contamination.

Four Important Tips to Improve Safety of Your Building

6/16/2020 (Permalink)

Important Tips From The ICC (International Code Council) 

The general public may not be aware how codes and code officials "improve and protect the buildings we operate in" But these tips can help educate and improve the awareness and better prepare to deal with safety and mitigation. 

1. If you live in a high wind or hurricane prone area and do not have tested and code-approved shutters for protection from wind-borne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16'' minimum thickness plywood and fastening it into place. Visit for detailed instructions on how to use plywood for emergency board-up. 

2. Consider building or retrofitting to create a tornado-safe room in your building. Follow ICC/NSSA 500 Standard for detailed construction information and to ensure you achieve the highest level of protection for your family. 

3. In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse fuels(dead twigs, branches, etc.) within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks and walkways. Follow ICC's International Wildland-Urban Interface Code for detailed requirements. 

4. Flooded roads could have significant damage hidden by floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle. 


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What Your Kids Need To Know About Escaping a House Fire

5/13/2020 (Permalink)

A home fire can cause lots of damage in a short amount of time. Yet much of your property can be restored thanks to fire cleanup and restoration specialists. That is why protecting your family is more important.
Children, in particular, can get nervous or anxious when they see a blaze in their, house. You should thus teach them the below kids safety strategies.

1. Crawl Through the Home
To prevent burns and smoke inhalation, children can crawl underneath the fire. There are two common crawls you can teach them. The basic crawl involves getting on all fours and keeping the nose pointed at the floor.
If the heat from the fire is really powerful, however, the blaze could burn your child's behind while it is sticking up in the air. You should thus also teach your kids another crawl where they keep their legs parallel to the floor.

2. Roll Out of Bed
Fires often occur while your children are sleeping. If they sit up in bed while their room is ablaze, they could be exposed to intense temperatures. When practicing your kids safety plan, tell your children to roll out of bed and onto the floor.

3. Test the Doors
Make sure your kids understand that they should place the back of their hands against a door before opening it. If the door is hot, they should stay where they are or find another way out.

4. Get to Safety If Trapped
Your kids need to know what to do when a fire escape is not possible. Tell them that they should ideally get to a room with a door and a window. They should then close the door and open the window. They can then either climb out the window or yell for help.
You should regularly practice the above kids safety tips with your children. This way, they will know exactly what to do during an emergency.

Why Should I Hire a Professional for Storm Damage?

5/1/2020 (Permalink)

Dealing with flooding, storm damage or other forms of natural disaster can be a difficult and frustrating experience. The damage done to homes and other residential properties can devastating and costly.

If you have experienced this type of damage in your home it is imperative to get professional assistance right away. Hire a reliable restoration company to provide the necessary repairs and immediate storm remediation.

Professional Storm Damage Restoration

Attempting to handle a storm or flooding on your own is not advisable. Even if you wrap your pipes, patch your roof, or board up your windows, you still will be left to deal with flood water or ground water, hurricane damage or localized river flooding and the damage inflicted on your home.

Home restoration projects require industrial flood pump to remove flood water, so it is always best that you leave this water restoration and storm restoration project to professionals who specialize in storm damage or river flooding remediation.

Professionals have the high-tech equipment and advanced techniques to address the situation appropriately. From local wind damage and river flooding to occasional issues like frozen pipes, pipe breaks, getting the best solutions for storm restoration is a crucial issue that should be handled carefully.

In certain situations, where there is roof leak or roof damage which may have resulted from hail damage, its extremely important to call home restoration technicians immediately in order to prevent further damage or the need for more extensive professional roof repair service.

Water Removal

Water restoration is an important step in a hurricane damage situation. This will help prevent flood water or ground water from entering the interior of the building. Flooding can be a serious issue and difficult to deal with and can often occur after a severe storm damage. Water can also enter a home from frozen pipes, a roof leak or nearby river flooding.

Professionals use a flood pump, powerful dehumidifier and other state-of-the-art equipment to provide successful storm remediation. Water restoration services that utilize a high-tech home restoration equipment like flood pump can often get the situation under control quickly.

Roof Repair

Hurricane damage, hail damage and even wind damage can result in a roof leak. If your home has suffered roof damage or if there is a roof leak, the situation should be addressed promptly. Storm restoration process that involves roof repair service is crucial for minimizing the extent of roof damage.

Ice damage, as well as hail damage or wind damage requires the expertise of a knowledgeable and experienced team of roof repair professionals. It is important to hire professionals who have great expertise in repairing roof damage and roof leak. These repairs should be done promptly, and professionals with a proven track record can provide effective and efficient storm remediation.

Hurricane Damage

Hurricanes can cause devastating damage to a structure. The resulting wind damage and flooding can disrupt normal daily activities, and will require immediate attention. Homeowners who have experienced hurricane and storm damage know it can cause severe roof damage, flood water and even ground water within the homes.

Use of a flood pump and other water removal equipment is usually needed after a major storm. Professional water restoration technicians have the resources and skills to remove ground water, clean up the affected areas, repair damaged roof and ensure a successful hurricane or storm remediation.

Storm Restoration

Professional home restoration services are available to address ice damage or hail damage and other issues, such as ice dam, ice damming and frozen pipes.

Snow and ice damage may be caused by ice damming or an ice dam and ignoring these issues is not a good idea. It is also advisable to address the issues caused by frozen pipes or burst pipes as in order to avoid more extensive damages.


Professionals will conduct a thorough inspection of the property and assess the condition of the roof, the pipes and the entire plumbing system. Reputable and reliable professionals will take proper steps to ensure effective home restoration or storm remediation.

Visit SERVPRO of Athens/Mineola/Palestine for more information about our services.

5 Noises Your Pipes May Make

4/24/2020 (Permalink)

Part of avoiding a pipe break at your home may include knowing when your plumbing is making odd noises. Understanding these sounds can help you know what is normal for your home system, as well as which sounds can indicate the danger of a possible pipe burst.

Noises the Pipes May Make

Plumbing systems can make a variety of noises. These may include

1. Rattling

2. Humming

3. Gurgling

4. Hammering

5. Whistling

Each of these sounds is caused by a different aspect of your plumbing system or the water as it moves through the system, meaning that each sound will need to be analyzed and treated appropriately. It’s highly recommended that a professional be contacted if you have concerns about your plumbing.

What These Noises Mean

These noises may not always mean you are at risk for a pipe break. However, they may indicate possible problems that should be looked into. A rattling sound could indicate that a pipe has come loose from its wall fastenings. Gurgling often means that a drain is clogged and may need to be fixed before it causes a backup, while humming may mean that your water pressure is too high. Hammering occurs when the water flow is stopped suddenly forcing it back through the pipes. A whistling sound could be a valve that isn’t fully open.

When To Call a Professional

If you hear these sounds in your plumbing system you may want to contact a plumbing professional to find the exact cause. They should be able to fix broken pipe issues while a water damage restoration service can help with any flood cleanup and repairs to your home.

Understanding the sounds of your plumbing may help you avoid a pipe break. It's a good idea to remember that each sound may indicate a different problem and to contact a professional with any concerns you may have. If you do end up with a pipe burst it’s best to contact a restoration service for cleanup help.

SERVPRO® of Athens/Mineola/Palestine - Coronavirus Update

3/11/2020 (Permalink)

Microscopic Virus with words Here to Help SERVPRO® offers services for removal of biohazard contaminants.

SERVPRO® of Athens/Mineola/Palestine - Coronavirus Update

The recent news of coronavirus has made people nervous, since health and safety are a top priority.

SERVPRO® of Tyler professionals are trained in adhering to the highest cleaning and sanitation standards. SERVPRO® offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business. Cleanup Scope of Work and Planning The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:• Kitchen/Food Areas• Bathrooms• Schools/Classrooms• Offices• Retail Spaces• Water Fountains• Shelving and Racks• Sales Counters• Carpets and rugs• Stair Handrails• Elevator Cars• Playground Equipment• Fitness Equipment SERVPRO® of Tyler is "Here to Help" you and your business through this uncertain time. For more information call SERVPRO® at 903-561-0168.

Three Reasons Why Your Business Needs Flood Insurance

2/19/2020 (Permalink)

Flood Insurance Paperwork Could flood insurance help your home of business?

When you are taking out insurance for your Palestine, TX business, you might wonder if you really need to get separate flood insurance. While it might seem like an unnecessary extra expense, it can be incredibly helpful in an emergency. If you need more convincing, here are a few reasons why you should purchase this type of insurance.

1. Floods Are Not Covered Under Other Types of Insurance

Perhaps the most obvious reason why it is a good idea to get this added insurance is that other kinds of commercial insurance do not cover damage caused by floods. Your standard commercial property insurance covers many kinds of damage, but if you are hit by a flood, you will not be covered unless you have a separate policy specifically for that purpose.

2. Water Damage Can Be Costly

If your business is flooded, you might end up with quite a bit of water damage. This can include damage to the building itself as well as the property inside of it. Floors and walls might need to be replaced by a professional water damage repair service which can take a lot of time and money. If you have expensive equipment or computers that need to be replaced, it will be even more costly. In this case, having flood insurance can save you from a huge financial loss.

3. It Might Be Required

In some cases, you might be required to get flood insurance. This will likely be the case if you have a mortgage on the property and you live in an area with a high risk of floods. The lender will want a guarantee that the property is protected in an emergency.

You cannot predict when bad weather will happen, and you should protect your business from all possible scenarios. Because other types of commercial insurance do not include floods, it is a good idea to purchase a separate flood policy.

Resources for Recovering From Catastrophic Loss

2/19/2020 (Permalink)

Servpro Cargo Van in front of a house Let SERVPRO help you recover from catastrophic loss.

Storm-damaged areas often stretch for miles and miles. This makes it difficult for the families and individuals living in the area to get the recovery help they need. When disaster recovery teams are stretched to the limit, the consequences of the storm and the resulting catastrophic loss puts everything else on hold. Fortunately, some companies, such as, SERVPRO franchises, have adapted their plans to provide large loss services when new disasters hit.

Professionals Play a Vital Role

A quick response to storm damage and flooding isn't just for preventing further damages. Professional services are necessary for the safety of members of the community.

  • When streams and rivers overflow, the contaminated flood waters could be hazardous to the health of people in the community.
  • Flooded homes may conceal risks of electrocution. Entering water-logged properties requires the right protective clothing and specialized equipment.
  • Wet fabrics and upholstery become very heavy and handling the items with adequate preparation could lead to injuries.
  • Facing a catastrophic loss can be overwhelming. Trained technicians are prepared with step-by-step plans to prevent further damage and to speed the recovery process.

Franchises Share Resources

Large-scale disasters often require more labor and equipment than local franchises have on hand. Part of the plan to deal with these situations is a cooperative network. SERVPRO professionals from other communities and specialized equipment from remote locations are available. When the need arises, these resources are mobilized into affected areas. In the past few years, these teams have responded to wildfires, hurricanes, polar vortexes, and major floods.

Bringing Resolution to Communities

After storms clear out and the water recedes, residents may be able to return to their homes. With SERVPRO professionals on hand, communities can begin the work of cleaning up and restoring their lives. In addition to cleaning properties, the technicians work to put mold growth on hold and provide remediation to prevent further spread of mildew. From beginning to end, SERVPRO catastrophic loss teams offer vital services for helping communities recover.